Answers, before you ask.

Within one working day, and usually the same day. The reply comes from the people who would do the work, not a sales team.

Yes, happily, before you share anything sensitive. Just mention it in your brief.

Yes. We work with clients across the UK over video calls, and meet in person where it helps.

No, but a rough range helps us suggest the right approach first time. Every project gets a fixed price before anything starts.

No. WordPress is right when you want to edit pages and products yourself; hand-coded or headless sites are right when speed matters most; apps, portals and CRMs are built on whatever suits the job. We recommend one on the first call and explain why.

Yes. We audit, fix, speed up and extend sites and plugins we did not write, and we can take over hosting and care. If something is beyond saving, we will tell you straight away rather than bill you for trying.

You do. Once the final invoice is paid the code, designs and content are yours, with no licence fees or lock-in. Custom plugins, apps and CRMs come with documentation so another developer could pick them up.

Most first versions launch in six to sixteen weeks depending on scope. We agree a fixed scope and price for version one, get it into your hands quickly, then improve it with the people who use it every day.

Yes. Monthly care plans cover updates, security, backups, uptime monitoring and a bank of hours for changes. Apps include store updates when Apple or Google change their requirements.

A technical fix list worked through each month, local and on-page improvements, new content where it will earn rankings, AI search readiness and a plain-English report of what changed and what it did.

A brochure website is usually four to six weeks from signed brief to launch. Stores, apps, portals and CRMs take longer, typically eight to sixteen weeks. You get a week-by-week plan before we start.

A fixed price agreed before we start, paid in milestones as each stage is signed off. Never everything up front.

Small changes are part of design rounds. If the scope changes, we tell you the cost and timing before doing anything, and you decide.

An hour or two for discovery, feedback on each design round within a few days, and final content before build. We handle the rest and update you weekly.

You can run the site yourself, or take a monthly care plan for updates, backups, security, small changes and a report.

It depends on the number of templates and how much is custom. Every project gets a fixed price after the discovery workshop, paid in milestones, so the number you agree is the number you pay.

No. If you have one we work within it; if it needs a refresh we can do both together, which is usually faster and cheaper than doing them separately.

Two rounds on the design prototype are included, and in practice most clients need fewer because you are reviewing real screens on your own phone from week two.

Yes. If you will be changing pages, posts or products, we build on WordPress with editable blocks and walk you through it at handover. Hand-coded sites come with a simple way to change text and images.

Yes. We map every old URL to its new home, keep what is ranking, and set up redirects, search console and analytics before switching over.

We can. Copy that says what you do in ten seconds is part of the design job, and we can art-direct a shoot or source imagery if you do not have your own.

If you will be adding pages, posts or products yourself, WordPress. If the site is mostly marketing pages that rarely change, hand-coded is faster and cheaper to run. Headless suits teams that want both a friendly editor and top-end speed. We recommend one on the first call.

Yes. We audit it, fix what is slowing it down, and can rebuild the heaviest templates. Slow Elementor and Divi sites can often be converted to lightweight static HTML.

Not if it is done properly. We map every old URL to its new home, set up permanent redirects, keep what is ranking and monitor search console closely after launch.

You can host it anywhere. Most clients use our managed hosting, which includes backups, monitoring, security updates and a CDN, so you never need to think about servers.

Yes. Once the final invoice is paid the code, content and designs are yours, with no licence fees or lock-in.

Often you should, and we will say so. When you are stacking several plugins to fake one feature, paying monthly for something basic, or fighting a plugin that does not quite fit, a custom one is usually cheaper and far more reliable.

It is written to WordPress coding standards using its own APIs, and on a care plan we test it against every major WordPress and PHP release before you update.

Yes. We review the code first and tell you honestly whether it is worth extending or better rebuilt.

If the software has an API, almost certainly. Stripe, Xero, QuickBooks, Google, Microsoft, Twilio and most couriers and CRMs are routine.

You do, outright. No licence fees, no lock-in, and full documentation so another developer could maintain it.

A website mostly tells people things. A web app does things: people log in, enter data, run calculations, make decisions and share work. It runs in the browser, so there is nothing to install.

Yes. Everything we build is responsive, and it can be installed to a home screen as a progressive web app. If you need App Store and Google Play apps too, we build those from the same back end.

We agree a roadmap and improve it in short, fixed-price sprints, or you can pause. Hosting, backups and security updates are covered on a monthly care plan.

If it has an API, almost certainly: accounting, payments, calendars, email, CRMs and couriers are all routine.

You do. The code and data are yours, documented, and hosted in the UK or EU unless you choose otherwise.

If customers use you once in a while, a fast website is usually better. Apps earn their keep when people come back often: bookings, ordering, loyalty, tracking or anything that benefits from notifications.

For the vast majority of business apps, yes. React Native and Flutter compile to real native apps, with native performance and access to the camera, location and notifications.

Yes: developer accounts, listings, screenshots, privacy details, review and every update after launch.

There are small store fees and hosting for any back end. Most clients take a care plan that covers store updates, OS changes and small improvements each month.

Yes. We usually build one back end that feeds your site, portal, CRM and app, so everything stays in step.

Your accounts package, stock system, CRM, document storage and payment provider are the usual ones. If it has an API, we can connect it.

They do when it saves them time. We design it around the things they ask you for most, invite them in waves and make the first log-in effortless.

Two-factor log-in, role-based permissions, an audit log, encrypted storage and UK or EU hosting as standard, with security testing before launch.

Yes. Trade tiers, account-specific pricing, credit limits and payment terms are all standard.

Yes. We build the portal on a back end that an iOS and Android app can use too.

Often they are the right answer, and we will say so. A custom CRM makes sense when your process does not fit them, when per-seat fees are climbing, or when you need it tied tightly to your own systems.

Yes. We import contacts, companies, deals and history from spreadsheets or your current CRM, and check it with you before switching over.

Yes. Forms, chat, calls and ad leads flow straight in with their source and campaign, so you can see which marketing actually works.

Yes. Follow-ups, reminders, quotes and review requests can all be triggered by what happens in the pipeline.

You do: the code, the data and the hosting account. No per-seat fees, ever.

Technical fixes often show movement within weeks. Content and local work usually build over three to six months. We report monthly so you can see exactly what is moving.

No honest agency can guarantee a position, because nobody controls Google. What we can promise is a clear plan, the biggest fixes first, and reporting that shows what each change did.

Making your site easy for tools like ChatGPT, Gemini and Google AI Overviews to understand and quote: clear answers, structured data and consistent information about your business across the web.

Yes. WordPress, Shopify, Wix, hand-coded and more. If something on the platform is holding you back, we will tell you.

We ask for three months to give the work time to show results, then it is month to month.